Key business processes handling at Europ Assistance Polska on the Meltemee low-code platform

Europ Assistance uses the “Anchor” application built on our low-code platform in its operations. Due to changes in the law, Europ Assistance Polska faced the challenge of meeting new regulatory requirements that necessitated the standardization of data management processes and the adaptation of operations to standards such as IFRS17. The situation before implementation was characterized by:

  • distributed systems that required integration,
  • manual data handling, which increased the risk of errors,
  • limited process automation, which generated additional costs and extended task completion times.
The goal of the implementation was to replace existing systems with a solution that would:
  • automate data flow,
  • improve data quality and integrity,
  • ensure regulatory compliance,
  • reduce operating costs.

The decision to choose yarrl company as a technology partner was based on several key factors. One of them was the team's extensive experience in designing, building, and implementing low-code solutions. This was reflected in smooth and effective implementation. The flexibility and scalability of the low-code platform proved to be crucial, enabling the system to adapt to the specific needs of the organization. Another important criterion was the platform's ability to integrate with over 100 data sources and its high level of security, meeting OWASP ASVS L2 standards.

Implementation description

Excellent management and commitment from both the client and the low-code teams allowed the project to be completed within six months. The flexibility of the low-code platform was also crucial, as it allowed the solution to be quickly adapted to the specific requirements of the organization. Modern technology and low-code technology guaranteed the scalability, security, and performance of the system, enabling Europ Assistance to effectively achieve its business goals. In summary, the implementation of the Anchor application is an example of a successful technology project that has brought real benefits in both operational and strategic areas.

The Anchor application on our low-code platform includes, among other things:

  • integration with over 100 data sources,
  • data exchange with multiple stakeholders,
  • formal and substantive data validation,
  • data flow automation,
  • data warehouse,
  • IFRS17 report generation,
  • management dashboards for claims,
  • generation of documents for the Group's systems,
  • verification of reinsurance accounts,
  • commission reports,
  • bespoke management reports,
  • ABAC (Attribute Based Access Control) authorization model,
  • OWASP ASVS L2 security.

Results of the project

The deployment of the Anchor application has brought measurable benefits to Europ Assistance:

  • Process automation: reduced data processing time and elimination of manual handling, which has reduced the risk of errors.
  • Regulatory compliance with IFRS17 requirements.
  • Reduced operating costs through integration of the work environment.
  • Improved data quality, substantive and formal validation ensured better data control.
  • Dashboards and management reports enabled more effective process management and decision-making.
The Anchor application on our low-code platform replaced the legacy systems in less than six months